Privacy Policy — Viths

This Privacy Policy explains how Viths ("we," "us," or "our") gathers, uses, and shares your personal information when you browse or buy kitchen products from www.viths.in (the "Site"). By using the Site, you acknowledge the practices described below.

Contact Us

For questions about this policy, to request more details about how we handle your data, or to raise a concern, write to us at:

Email: support@viths.in

Information We Collect

We collect information about your device and how you use the Site, along with the details needed to process your orders. If you contact our support team, we may collect further information related to your request.

In this policy, "Personal Information" means any information that identifies you, relates to you, or can reasonably be linked to you.

Device Information

Why we collect it: To display the Site correctly, understand how it performs, and improve your browsing experience.

Where it comes from: Collected automatically through cookies, log files, tags, pixels, and similar technologies when you visit the Site.

Who we share it with: Our ecommerce platform provider, Shopify.

What we collect: Browser type and version, IP address, time zone, cookie data, pages and products viewed, search terms, and how you interact with the Site.

Order Information

Why we collect it: To complete your orders, process payments, arrange delivery, send confirmations and invoices, keep in touch with you, screen for fraud, and, where you have agreed, send you marketing messages.

Where it comes from: Provided directly by you at checkout or when you create an account.

Who we share it with: Shopify, along with the payment and shipping providers involved in your order.

What we collect: Your name, billing and shipping addresses, payment details, email address, and phone number.

How We Share Your Information

We share Personal Information with trusted service providers who help us run our business and serve you. One example is Shopify, which powers our online store. You can read Shopify's privacy practices at https://www.shopify.com/legal/privacy.

We may also disclose information where the law requires it, where we receive a lawful request, or where needed to protect our rights, customers, or Site.

Targeted Advertising

We may use your information to show you ads or send you marketing that may be relevant to you. This includes:

  • Google Analytics, which helps us understand how visitors use the Site. See Google's privacy policy at https://www.google.com/intl/en/policies/privacy/ and opt out at https://tools.google.com/dlpage/gaoptout.
  • Advertising partners, with whom we may share details about your activity on the Site, your purchases, and your ad interactions, sometimes through cookies or similar tools (subject to your consent where required in your region).
  • Shopify Audiences, which may help us reach shoppers who have bought from other Shopify stores and may like Viths. This can involve sharing Site usage, purchase history, and the email address linked to your orders.

To learn more about how targeted advertising works, visit https://www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Opting Out of Targeted Advertising

You can manage or turn off personalized ads through these platforms:

Sale of Personal Information

Viths does not sell your Personal Information in exchange for money. However, some sharing for advertising purposes may count as a "sale" or "sharing" under laws such as the California Consumer Privacy Act (CCPA). The information involved can include Site usage data, purchase history, and the email address linked to your orders.

You can opt out by changing your cookie preferences or contacting us directly. We do not knowingly sell or share the Personal Information of anyone under 16.

Cookies

Cookies are small files stored on your device when you visit the Site. We use them to keep core features working, measure performance, personalize your experience, and support our marketing.

The types we use are:

  • Functional cookies
  • Performance and analytics cookies
  • Advertising and social media cookies

Most cookies stay on your device between 30 minutes and two years unless you delete them. You can control cookies through your browser settings, though blocking them may limit how the Site works. Learn more at www.allaboutcookies.org.

Do Not Track

Because there is no common industry standard for "Do Not Track" signals, we do not change how we collect data when your browser sends one.

Updates to This Policy

We may revise this Privacy Policy from time to time to reflect changes in our practices, the law, or our operations. The latest version will always be posted on this page.

Complaints

If you are unhappy with how we handle your Personal Information, please contact us using the details above. If you are not satisfied with our response, you may complain to your local data protection authority.